Frequently Asked Questions
Here you will find answers to the most commonly asked questions about our services, products, and processes. We have created this page to help you quickly find the information you need. However, if you cannot find what you are looking for, feel free to contact us - we are happy to assist you!
Delivery
During the quotation request, you provide us with the container type and the exact location, after which we create the quotation for the total costs. Afterward, it can be transported to the location of your choice. Please ensure that this location is accessible by truck and has enough space for unloading the container.
Yes, we can deliver the container for you in the Netherlands and even worldwide. You can specify your preferences during the order or quotation request.
Certainly! If you have the possibility to pick it up yourself, you will receive an exemption after payment. Please note that a Cargo Card may be required.
You can pick up your container within 24 hours.
Once we have the delivery address, we coordinate with our transportation provider. At the time of delivery, someone needs to be present, usually the designated contact person.
If it concerns a purchase container, we will discuss this with you in advance. In the case of rental, we will check the rate at the time of pick-up and inform you accordingly.
Depending on the type and quantity of containers, we need to determine the location and whether a crane is required. You can choose from various additional options, such as delivery at a specific time of day or fixed deliveries with a time window of less than 1 hour.
We depend on the timing of the request and the availability of transportation. The complexity also plays a role. As a general rule, bookings made on day A before 12:00 pm will be delivered by day C between 07:30 am - 5:00 pm.
If the container is not placed to your satisfaction, we can certainly move it. However, the transportation costs to return to the location are in accordance with our offer.
You can postpone the delivery free of charge if it is reported within 48 hours before placement. After that, we can evaluate on a case-by-case basis whether we can postpone it free of charge or if we need to charge a fee.
In our webshop we have a tool to calculate transport by zip code as well.
You can calculate for the countries Netherlands, Germany and Belgium via your postal code.
By clicking on request a quote in the webshop you have the possibility to choose for Delivery or Collection.